We will be updating this post regularly with updates on our response to Covid-19. We are doing our best to balance the public health risks of the virus with the need to stay available to our clients and their pets during this time, but please be aware that this is a very fluid situation that could change at any time.
All of us are watching Covid-19 impact not just Los Angeles and California, but the whole world. Rosemont Veterinary Hospital is implementing a plan to keep services running during this difficult time.
Our first priority is the health and welfare of our staff, clients and patients. We ask that all individuals who are feeling ill please call to reschedule visits for another time. All appointments will be handled as drop offs. Please call us when you arrive at the hospital and one of our technical staff will come out to collect your pet and discuss the case with you.
As more of us become vaccinated we are starting to have people state that they wish to come inside the hospital because they are fully vaccinated. Unfortunately, our staff has not all been able to get vaccinated yet and so we need to continue to treat each case as a drop off. We are just as excited as you to get back to normal and have you all in the hospital again, but please hang in there just a little bit longer and continue to observe our protocols.
We want to stress that the above criteria do NOT mean we will not see your pet. We will make sure that your pet is taken care of but we must do this as safely as possible. If Dr. O’Dwyer or our staff becomes ill, we will not have the ability to keep the hospital open.
Our staff have been instructed to stay home if they are feeling ill. This may result in staffing shortages in the clinic. Please have patience with us, we will do our best to make sure everyone is taken care of. We will continue to institute aggressive disinfection protocols in our hospital and all exam rooms, waiting room surfaces, doorknobs and other points of contact will be sanitized between appointments.
Thank you for your help. We will get through this crisis if we work together! Please stay safe and check in on your at-risk friends and relatives.
Warmest Regards,
Dr. Kate O’Dwyer Rosemont Veterinary Hospital